Facilities Management Overview
Facilities Management has become a highly competitive sector subject to continuous innovation and development, under pressure to reduce costs and to add value to the core business of the client organisation where possible. Most of the Facilities management providers are looking to technology to help them to innovate and reduce the costs of the services they provide.
The data capture technology used within Facilities Management varies dramatically but can be divided into two core groups – Soft Services and Hard Services.
The Soft Services people tend to be based on one site and therefore the challenge is proof of attendance to an incident or task. These services include:
With Hard Services companies, the issue is getting the correct individual to a site with the correct skills and information to complete the task. These services include:
- Heating & Ventilation
At Symec Technologies we have worked with a number of Facilities Management companies and we understand the challenges they face. Offering the right choice of hardware to withstand the rigours of day-to-day usage in a harsh environment is imperative to ensure the maximum uptime and effective employment of the engineer.
We have also built a range of specialist support services to ensure that any faulty device is swapped out in the most optimal way, repaired and then returned to the customer in the shortest time possible.