Symec | MiSymec

What is it?

MISYMEC is the Centralised Management Platform for your connected business. Capturing real-time information on devices, service and repair, business connectivity data and print management across your whole fleet. It is the ultimate Management Information solution.

Central hub where all device related information is available, including..

Full visibility of all devices in your estate
Full breakdown of estate viewable by OS, device type or model
Information gathered by device management, health and optimisation utilities
Single location for information and to access all other device management tools

Service and Repair Management Hub, including..

Log your repair jobs here
Device failures so you can identifying where the challenges might be
Identify trends to ensure appropriate qty of devices are at each location for peak periods
Additional training for high failure rate depots
Swap out evaluation, identifying where the work is being carried out

Business connectivity management tool

Number of users by connection type and in/out of bundle spend
Multiple connectivity management tool
Spend analysis and reporting
Can integrate your own billing data into this platform so you can easily manage current spend

Printer and label management

Full visibility of all printers in your estate, agnostic of brand and MDM used
Proactive management of print estate to reduce cost and increase efficiency - Early indication and auto re-order of labels
See volume of labels printed in total, by printer type, location etc
Create and manage your barcode label design

On Device Training tool

Increase uptime and reduce calls to your helpdesk by guiding users through key processes
How to guides - Windows to Android transition made easy
Number of users who have carried out training modules and pass rate
Top help guides used
Top issues requiring help, allowing you to train and manage new users better