Cognito

Cloud-based Mobile Workfoce Solutions

Cognito iQ Mobile
Mobile Workforce Management

Cognito iQ Mobile is a secure, resilient, cross-platform solution designed to support the functions carried out by field based workers. Their application enables business critical workflows that guide workers through their day, ensuring customer expectations are met through compliant and efficient processes.

Cognito iQ
Independent Software Providers

Mobile Workforce Management Solutions and Analytics

They develop the most advanced mobile workforce management solutions and operational performance analytics in the world.

That’s the reason why the biggest names in Field Service, Facilities Management, Courier and Retail Logistics and Utilities rely on the Cognito iQ platform to run their mobile workforce operations. Solutions which are highly functional, robust and incredibly reliable. They support over 40,000 mobile workers, engineers, technicians and drivers in the field, processing millions of bits of data every day.

Cognito’s Consultants

They have a highly specialised team of consultants with over 65 years experience who will guide you through your implementation from start to finish, tailoring the solution to meet your objectives and minimising disruption to your business.

Their unique consultancy process identifies areas of operational and commercial opportunity and provides a clear evaluation of costs, delivery and return on investment.

Their Service

UK based in-house team, offering expert advice and support 24 hours a day, 365 days a year.

Their proactive approach to service, ensures their customers realise the maximum benefit of their investment both now and in the future.

From the very first point of contact through to our ongoing UK in-house support, they strive to provide the very best in customer excellence.

They offer a range of support services including:

  • Dedicated ITIL qualified service managers
  • Regular service and account reviews
  • Advice and support for continual improvement
  • In-house help desk
  • Support for Mobile Software & Infrastructure
  • Network management, monitoring and support

Contact us today to find out what a Symec and Cognito partnership can do for you.