Reactive vs Proactive Managed Services
Large and small companies alike need technology to operate effectively, and as reliance on IT grows every year, the means to support it must evolve as well
Symec Managed services create a change in the overall philosophy of the way a business deals with its technology. Break-fix repair relies on waiting until other critical devices fail, then rushing to fix them as your company bleeds profit. A business operating under Symec managed services, however, focuses on prevention rather than reaction, monitoring and resolving issues before they disrupt employees, management, and clients.
In today’s highly competitive and fast-paced business environment, no company can really afford the risk and uncertainty that comes with relying on break-fix maintenance. Businesses are extremely dependent on having a reliable IT infrastructure.
In addition, having multiple vendors responsible for different parts of your system puts you in the difficult position of having to decide who should be contacted when service is required. With Symec managed services you have one single point of contact.
What type of Managed Serivce support do you have? In the past support has been reactive – when something breaks, a technician came to fix it. If your company depends on uninterrupted, reliable technology switch to Symec’s proactive support.
Find out how Symec Proactive Managed Service support can help your business.