Samsung Xcover 4: How to reduce returns rates.
Most businesses struggle when their devices give up on them in the middle of their workers’ shifts. The loss of productivity can be a nightmare for IT and Operations teams that must deal with it.
Symec have been working on a wide range of solutions, including a Samsung Xcover 4 Wireless Charging Case, that give businesses the chance to reduce the return rates of their devices.
Like many other products in the market, the Xcover 4 can incur damage to the mainboard because of the device being plugged in and out throughout the day. The USB port becomes overused and damaged, eventually causing problems with the mainboard.
Simon Wraith, Head of Technical Services at Symec, says: “Symec have been developing the Xcover 4 Wireless Charging product for a long time and I’m really pleased with the outcome. We want businesses to be able to save huge costs and increase efficiency.”
Symec have focused on a solution that enables the device to be charged and used on the go, without having a cable attached. This is how the Wireless charging case for the Xcover 4 was born.
Simon adds: “It’s another example of one of the many solutions Symec have created that can take the strain off the businesses.”
How does it work?
The Samsung Xcover 4 Wireless charging case uses a 3-coil Qi transmitter and a removable receiver.
Just place the device in the case and then onto a charging station, like the in-vehicle cradle or folding-desk charger to increase the battery.
The rugged design of the charging case benefits companies working in tough environments – ensuring your devices is as protected as possible. It has even been drop-tested to 2.5 metres.
The benefits of wireless charging
Repairing devices can be a costly process, but the rugged wireless charging case can extend the lifecycle of the devices by up to 50%.
Simon comments: “Wireless charging is the future. I charge my business phone wirelessly in the office with Folding Desk Cradle. It totally declutters my workspace.”
The case will increase the uptime of businesses because of the reduced return rates. Less repairs, or in some cases, deploying new devices, means users can stay on the devices for longer and be less affected by the disruption that broken devices can cause.