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Unified communications (UC) are now essential for any firm. This offers a single solution that encompasses every method of contact within the business, enabling collaboration more effectively, improve how customers engage, and better support the mobile workforce.
Key elements of a UC solution include:
A hosted voice solution is one of the most effective ways to ensure businesses can benefit from a unified communications system. These cloud-based technologies offer a wide range of benefits:
Such tools are especially beneficial where workers are spread over wide geographical locations, while their range of advanced features and controls are useful for operations such as contact centres.
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