Why choose Samsung Enterprise Edition
Work from your phone with peace of mind
The Best of Samsung.
Packaged for your business.
It’s now easier to configure, update, deploy and run mobile technology across your organisation at scale—helping to ensure your people are always securely connected with reliable technology that keeps your teams working.
Enhanced Support
Security and Maintenance
The Control is Yours
Extended Product lifecycle
Management Made Simple
Devices for every business
The Best of Samsung. Packaged for your business.
Galaxy Enterprise Edition is a complete package of mobile technology and services designed to give you more — more choice, more control and more protection.
Keep your business running with extra support for your devices.
Keep your business protected from mobile security threats. With Galaxy Enterprise Edition, you get 5 years of firmware updates either monthly or quarterly.
With Knox Suite, you get everything you need to make your IT team’s life simple, and your employees as productive as they can be.
Ensure consistency across your fleet of Samsung devices. All Galaxy Enterprise Edition devices come with an extended product lifecycle, ensuring they’re available longer than standard devices.
E-FOTA makes it easier to manage mobile firmware and security updates, whatever the number of devices in your Samsung mobile fleet.
3 Year Enhanced Support
Enhanced support to keep you and your people going.
Keep your business running with extra support for your devices. Samsung Enterprise Edition gives you 3 years of an enhanced service support, ensuring your mobile technology continues to perform.
You’ll receive a welcome call on registration* , to get you started and run through the Enterprise Edition features—including help on setting up and operating Knox Configure and E-FOTA on MDM. We’ll also check in regularly to make sure everything is running smoothly and you’re getting the best from any upgrades and new features. Our dedicated UK-based Business Services Centre provides technical support and advice—online or by phone.
And should any of your devices need replacing, we offer a next business-day replacement service** . Choose from courier collect and return service, Samsung WeFix on-site repair, our store walk-in option, or our bulk repair service.***
*Registration on the Knox Portal and Support request required.
**Doorstep exchange with Samsung gold stock.
***All requests must be placed before 3:30pm and confirmation of MDM removal must be confirmed before proceeding with repair/swap.
5-year Security and Maintenance Release
Stay ahead of security threats.
Keep your business protected from mobile security threats. With Samsung Enterprise Edition, you get up to 5 years of firmware updates either monthly or quarterly* , so you can be sure all of your mobile devices are up to date with the latest Android and Samsung security patches. This helps protect your fleet of Samsung devices against malware, phishing or any software malfunction that might pose a threat to your business. And, it takes the pressure off your IT support teams by reducing the volume of inbound support calls, giving them more time to work on other business critical tasks.
Plus, with all updates going through E-FOTA on MDM, you can test and validate them before pushing them out to update across your Samsung fleet—with support from the Samsung Business Service Centre should you need it
*5 years from first global launch for S20 and S21 Series, Note20 Series, XCover 5, Tab Active3. 4 years
for all other devices
Knox Suite
Secure, deploy and manage your mobile fleet straight outof the box
Knox Suite is an all-in-one offering which includes Knox Manage, Knox Manage, Knox E-FOTA, Knox Mobile Enrolment and Knox Asset Intelligence.
With Knox Suite, you get everything you need to make your IT team’s life simple, and your employees as productive as they can be.
Deploy a new device, remotely, in just minutes, with all the settings, apps and company branding you need.
Quickstart Go Service
Free support to help you configure, deploy and manage your fleet
Getting your mobile fleet up and running can be costly and time consuming. And depending on the size of your business, you might not have the in-house expertise to do it. Or it might pull your IT team away from other important tasks. But don’t worry. With our QuickStart Go service, we can help you set up Knox Suite as part of Enterprise Edition—at no extra charge. We’re on hand to help you get your devices configured and deployed. And we’ll do all the hard work, making sure things are set up the way you want, with all the support and security you need. Plus, the service is fully customisable, so you can pick the level of support that’s right for you.
Extended Product Lifecycle
Maintain a consistent fleet of Samsung devices.
Ensure consistency across your fleet of Samsung devices. All Samsung Enterprise Edition devices come with an extended product lifecycle, ensuring they’re available longer than standard devices* . This helps ensure your users have the same device, bringing greater continuity to your mobile fleet and making it easier for you to manage. Plus, with the same models already set up in Knox Configure, adding additional handsets when you need to is quick and hassle-free.
*Devices will remain on sale for a defined period of time after first global market release. The defined period will differ according to each specific device. Subject to change without notice.
Galaxy Device Range.
We offer a broad range of Samsung devices that have been designed around Samsung Enterprise Edition.
However, you can’t hit 5G speeds without a 5G phone!
Galaxy S22 Ultra
Galaxy S22
Galaxy Z Fold3
Galaxy Z Flip3
Galaxy S21 Ultra
Galaxy A52s
